Manager, Sales
MANAGER, SALES
Our Client:
Western Financial Insurance Company is Canada’s leading pet health insurance company, providing Petsecure Pet Health Insurance, PurinaCare Health Insurance, President’s Choice Pet Insurance, CAA Pet Insurance and others. As the first and only licensed insurance company in Canada to focus solely on pet health insurance, they are not only dedicated to responsible pet ownership, but are proud to be recognized as one of Manitoba’s Top 25 employers.
Their mission is to help Canadian pets live longer and healthier lives by enabling their owners to provide the best in pet health care; to help pet owners and veterinarians truly fulfill the promise of care. Western Financial Insurance Company continues to lead the industry with innovative new plans and forms of coverage that help make protecting pets easier, more convenient and affordable.
The Opportunity:
Reporting to the Director of Customer Care, the Sales Manager is responsible for leading a seasoned sales team comprised of Sales Leaders and inbound/outbound sales representatives. With the primary goal of achieving growth, you are passionate, persistent, and focused on delivering results by maximizing employee performance, partnered with providing prospects and clients with superior customer service. In addition to driving sales, you are also responsible for establishing sales incentive programs, maintaining employee satisfaction and stability, and recruiting top performers to assist in achieving corporate goals.
You will be required to:
- Manage all aspects of the sales department in accordance with the budgets and business plans.
- Staff a highly talented and motivated team of sales professionals for inbound/outbound sales programs.
- Maximize sales by ensuring consistent delivery of sales strategies through all distribution channels.
- Provide ongoing sales coaching to improve overall performance of the team.
- Minimize impact of industry/market changes by devising corporate sales strategies to meet challenges and mitigate loss.
- Meet with direct reports weekly to monitor performance through coaching, mentoring, and motivational methods.
- Establish, monitor, and report on sales results as necessary.
- Maintain required service levels.
As the ideal candidate, you possess a post secondary degree or diploma in Business Administration, Commerce, Marketing or related field. You have a proven track record with 10+ years of managing a sales team, with sales, service, inbound and outbound functions, thus demonstrating leadership and supervisory experience. You have a strong focus on achieving results and driving continuous performance improvements.
You are able to work independently and in a fast paced, changing environment. You possess excellent organization and communications skills and are able to work well under pressure and manage multiple projects simultaneously. Additionally, you are detail oriented and are able to analyze data and draw conclusions related to business trends. The ability to accommodate flexible hours or shift work is required. An understanding of insurance business and terminology, along with being a Licensed Insurance Agent would be considered an asset. The ability to fluently speak and read French is a definite asset.
If you would like more information about this position, please contact Gail Eckert, Senior Consultant, Management Search, Legacy Bowes Group at (204) 934-8828. If you believe you can make a strong contribution to this organization in the role of Manager, Sales, please submit your resume in confidence to Gail Eckert, at gail@legacybowes.comquoting #113201.

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